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How to contact support

There is a special in-app feedback form that you can use to report a bug, ask a technical question, or provide feedback.

In-app feedback form In-app feedback form

This form is available under the Feedback button on the top-right corner of the app and also on the login page in case you are having trouble logging in or creating an account.

Login page feedback form Login page feedback form

You can also send an email to support [at] netlas[.]io. But please remember that this method is not recommended.

It usually takes one business day to get a response from the support team.